FAQ's

Frequently asked questions

Sealife Adventure is open every day from 10am, all year round. We are closed on Christmas Day and Boxing Day. You can view more information on our opening times here.
You can purchase your wristbands online before your visit to receive an online booking discount. All our online bookings are open ended, which means you won’t have to specify which date or time you’re joining us – you can pop down whenever you like! We also have some fantastic deals available on group bookings and school bookings. Take advantage of these discounts to save a bundle on larger parties when you book through a school, company, charity, or organisation. And remember, all Adventure Island and Adventure Inside Annual Pass holders are eligible for a 20% – 50% discount.
No, these are only valid at Merlin attractions. Sealife Adventure is not a Merlin attraction.
No, we don’t currently offer family-style ticket bundles. Every person must purchase their own ticket. But children under 90cm tall can enter our Zooquarium for free, as long as they are accompanied by a paying adult.
Any children under the height of 90cm will be permitted to enter Sealife Adventure free of charge, providing there is a paying adult present to accompany them. Children will be measured upon entry.
We offer Annual Passes, which allow you unlimited access to our Zooquarium for a whole 12 months. They are less than the price of 2 On The Day tickets, making them excellent value for those of you who you can’t get enough of our fabulous exhibits and experiences!
Yes. You will be issued with an entry wristband when you arrive, and as long as this wristband is not removed or tampered with, it will be valid for the duration of the calendar day.
Absolutely – we would never leave you high and dry! You can learn more about our food and drink facilities here. Whether you fancy a hot drink, a tasty snack, or a more substantial feed, you’re spoilt for choice at our variety of restaurants and outlets. Group Grub offers are also available for larger parties on group visits and school trips.
Yes, Sealife Adventure is completely step-free, with the exception of our overflow mezzanine floor at our Three Shells cafe. We also offer a carers’ entry discount. Please contact our Customer Services desk for further details.
No, but there are plenty of car parks and street parking bays within close walking distance of Sealife Adventure, including those that are located a little closer to Southend town centre. You will need to pay a small fee. We would recommend downloading the MOBON app when parking at one of Southend Council’s car parks, as it will save you time and hassle on the day.

Firstly, don’t panic! There’s every chance that your item has been picked up by a member of our team and handed in to our Customer Services department. We’ll keep any lost belongings in a secure location for up to 4 weeks, and we’ll make every effort to ensure any lost property is reunited with its owner ASAP. Check out our full Lost Property policy here.